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Healthcare voice platform

Don't hire another employee. Make the one you have 5x more efficient.

Vgentive picks up your phone line, books from your actual doctor schedule, and calls patients for reminders in Hindi or English. Your team sees everything in one simple dashboard.

  • Answers questions, books appointments, and handles emergencies on your number
  • 40+ built-in checks, tested on real hospital calls in India
  • Get more bookings without hiring more people
24h
Typical go-live after setup
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7 Days
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Use cases

Six call types. One platform.

Incoming calls are answered live. Outgoing calls only go out when your team starts them. Nothing fires automatically.

Inbound

Answers your phone, live

  1. 01

    Enquiry

    Caller asks about timings or fees. The answer comes from what you have set up, not something the AI made up.

  2. 02

    Booking

    Caller wants ortho tomorrow. The agent checks your actual doctor schedule, reads the slot back, and only books after the caller says yes. It cannot book a slot that does not exist.

  3. 03

    Emergency calls

    If a call sounds urgent, the agent catches it early. It plays a short message and connects the caller to your team. No forms, no hold music.

Outbound

Your team decides who to call

  1. 01

    Reminders

    The agent calls patients before their appointment. It confirms or reschedules, and your team sees the result in the dashboard.

  2. 02

    Re-engagement

    Upload a list of patients to call. The agent calls them in the window you set, then marks each one: interested, not interested, call back, or opted out.

  3. 03

    Feedback

    After a visit is marked done, your team picks which patients to call for feedback and presses Call now. Nothing calls automatically without your team starting it.

Outcomes

What changes after go-live

The result of answering, booking, and following up on every call instead of the calls a busy line drops.

  • More filled slots

    Callers who used to hit a busy line or leave voicemail get a confirmed booking instead, straight from your actual doctor schedule.

    Staff quote below

  • Fewer no-shows

    Reminder and confirmation calls protect consultant time, dental chairs, and diagnostic slots before the morning of the appointment.

    Staff quote below

  • After-hours demand captured

    Evening, weekend, and festival-day calls get answered and booked instead of going to the next facility on Google.

    Staff quote below

  • Front desk freed for patients on site

    Routine booking and timing questions move off the human line, so reception and nursing staff stay with the people already in the building.

    Staff quote below

Compare

Vgentive vs Other AI Voice Agents

Most AI voice products put an AI on a phone number and hope a single set of instructions covers everything. Vgentive is built differently. Step-by-step call control, real booking tools, and built-in checks designed for how healthcare phone lines actually work.

A wrapper product = an AI with one instruction set on a phone line. Booking, emergency handling, and call quality are usually added later, separately, or not at all.

Call control

Wrapper-based platforms

One instruction set handles the whole call. Behavior can be unpredictable.

Vgentive

Step-by-step call control. The system decides what happens next, not a single AI instruction

Built-in booking tools

Wrapper-based platforms

Booking and call tools usually need to be built and connected separately.

Vgentive

Booking tools, patient lookup, and appointment management are already built in.

Healthcare booking

Wrapper-based platforms

Slot access depends on what you build and connect yourself

Vgentive

Built-in doctor schedule, slots, and patient lookup on the Facility Desk

Real-time call transfer to team

Wrapper-based platforms

Handoff varies. Often needs to be built separately

Vgentive

Built-in handoff to staff with live transfer

Emergency handling

Wrapper-based platforms

Typically handled the same way as routine enquiries

Vgentive

Catches emergency language early, follows your policy, plays a fixed message, then transfers live

Language handling

Wrapper-based platforms

Multilingual through the AI. Hindi quality varies and is often Roman script, not proper Devanagari.

Vgentive

Real Hindi (Devanagari script) and English. Both tested on actual hospital calls before release
See how Vgentive compares in a live demo

How it works

From setup to live calls on your line

Connect your number, add your services and timings, turn on the call types you want, then manage everything from one dashboard.

    • Step 01

      Connect your number

      Point your business line at Vgentive. Callers keep dialling the number they already know.

    • Step 02

      Set up services and call types

      Turn on incoming and outgoing call types. Add your services, timings, greeting message, language, and emergency rules.

    • Step 03

      Go live on the dashboard

      Your team sees every call, booking, and reminder in one place. Admins can check usage and credit balance any time.

      How fast can we go live? →

See how it works →

Control Dashboard

What's on the Facility Desk

Patients call your number. Vgentive picks up, books appointments, answers questions, and sends reminders. Your staff see everything in the Facility Desk, one screen for the whole team.

  • Control dashboard

    See all calls, bookings, and your credit balance in one place.

  • Reception

    Full call records and booking tools, using the same doctor schedule the agent uses.

  • Team admin

    Set who on your team can see call records, use credits, or start outgoing calls.

  • Usage & credits

    Your credit balance is always visible. Calls pause automatically if credits run out. No surprise charges.

See all features →

Trust and pricing

Control you can audit on every call

Built for clinic and hospital managers who need full control, not an AI that says whatever it wants on your phone line.

  • Policy-first voice
  • Team control
  • Visible spend

  • Grounded answers

    Every answer comes from what you have set up. The agent does not give medical advice or go off-script.

  • Transcripts, roles, and kill-switches

    Every call is recorded and logged. You control who on your team can see records or spend credits. You can pause incoming or outgoing calls any time.

  • Tested on real calls, not demos

    Every update is tested on 70+ real hospital call recordings in Hindi and English before it goes live. This is not a system that only works in a quiet demo room.

  • Usage-based credits

    ₹9,999 one-time onboarding, then credits from ₹4/min based on your facility's plan. Your balance stays visible in the desk, and voice pauses if credits run out.

Testimonials

What facility managers say after go-live

Each quote maps to an outcome above, with the same icon and operational theme. Representative perspectives; ask us for a live facility reference.

More filled slots

Hospital

Sunrise Multi-Specialty Hospital

“We went live on our main line in a week. Transcripts and bookings land in the desk without chasing spreadsheets.”
After-hours demand captured

Clinic

Greenfield Family Clinic

“OPD calls get answered after hours now. The team books from the same roster whether the caller spoke to us or the agent.”

FAQ

Questions, answered in plain language

What teams ask before putting Vgentive on their facility line.